CRM

One Stop Solution for Managing Customer Relationship

Nay CRM Software Solution helps you establish your business objectives, identify your target audience, finally integrate your social media with your CRM. It helps you manage your customer interactions in an efficient and effective manner, manage your Sales Funnel, provides you Calendar Management, Reminders for Appointments and Automated Email or SMS integration.

An effective CRM Software solution ensure better marketing and sales automation with proper information about their prospect and existing customers which could give them a ladder to grow for future.

We develop custom, scalable and easy-to-use CRM solutions for industries
  • Insurance
  • Financial Services
  • Logistics
  • Media and Entertainment
  • Education
  • Telecom
  • Travel
  • Healthcare
  • Real Estate
  • Retail
  • Automotive
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Sales Pipeline Management

Sales pipeline management is an important tool for sales teams. In fact, according to learnings revenue growth is related to pipeline management. And, businesses that have a well-defined sales process have a higher revenue growth than those who don't.

  • Schedule Meetings or Calls
  • Calendar Integration
  • Work better in team
  • Manage Opportunities
  • Manage Leads
  • Manage Quotations
  • Manage Sales Order
  • Real-Time Expected Revenues
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Lead Management

Lead management bridges the gap between marketing and sales. It's a customer acquisition process which identifies potential buyers (leads), educates them, engages with them, and when the leads are considered qualified, get passed from marketing to sales.

  • Manage/Analyse your Leads
  • Instant Quotations, Sales Orders
  • Assign sales representatives to clients
  • Pace up your Lead Conversion
  • Automatically Create Leads from Incoming Emails
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Sales Analytics

Sales analytics is the process used to identify, model, understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points. It is used to determine the success of a previous sales drive and forecast as well as determine how future ones will fare.

  • Analyse Leads and Expected Incomes
  • Revolutionary Kanban View
  • Pie charts, Bar Charts, Line Graphs
  • Opportunities by Stages(Custom built by you)
  • Revenue by Staff
  • Lead conversion Rate
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Contact Management

Contact Management helps you to manage your existing customer base better by empowering you with customized automated emailing and SMSing system to maintain a constant relationship with your customers and improve customer experience. Contact Management is a broad term that covers the tracking of customer, vendor and individuals’ information and communication.

  • Store Comprehensive Information of your Customers and Contacts.
  • Centralize your Customer Database.
  • Quick search system to get Customer Information Swiftly.
  • Categorize contacts by regions, referral sources, and many more search criteria.
  • Send Customized Email or SMS to a list of Contacts.
  • Automate Your Email and SMS Campaigns.
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Opportunity Management

Opportunity module allows your team to track new opportunities and act on them instantly and take strict follow-ups on new opportunities.

  • Track all Sales opportunities end-to-end in a Sales Cycle.
  • Associate opportunities with contacts, activities, and other modules to have a better visibility on the opportunities.
  • Generate Quotes, Sales Orders, and Invoices from the potentials.
  • Create fully Customizable Opportunity Reports.
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Social Media Integration

Social CRM (customer relationship management) is use of social media services, techniques and technology to enable organizations to engage with their customers. Social media integration is when a software handles your all social media accounts like Facebook, linkedin, twitter, instagram etc. under one platform and allows you to post same post to all the social media accounts in one go or you can schedule it when you want the post to go.

We deliver results that help our clients achieve their business objectives. Our ERP software solutions are specifically tailored and customized for the requirement of your industry which includes a detailed overview of our client's business, it not only addresses the current requirements of your company but it also provides you with the opportunity of continually improving and refining your business processes.

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Our Development Process

1
Feasibility

We run a number of stringent feasibility checks for free before commencing the apps development work.

2
Analysis

An in-depth and thorough analysis is carried out on the basis of the information provided.

3
Design

App design is created on the basis of Requirement Specification during analysis stage.

4
Development

Actual code is created and tested on the basis of design.

5
Testing

The developed application goes through a series of tests. This gives a fair idea of how the application

6
Certify

This stage certifies that the app has passed all the tests successfully and ready to be deployed.